Shipping Policy

Last updated: 4 October 2026

Where we deliver

We currently accept orders for delivery within Australia only.

Shipping charges

Shipping is A$20 for orders under A$100. Orders of A$100 or more qualify for free shipping. Your shipping charge is shown at checkout before you place your order.

Delivery time

Estimated delivery within Australia is 5–10 business days. Delivery times are estimates and may vary.

Delivery problems

If your order is delayed, missing or damaged in transit, please email support@eclorie.com with your order number. We will investigate with the delivery provider and work with you to resolve the issue in accordance with your rights under the Australian Consumer Law.